Customer Testimonials
“Hi guys,
I received the covers a while ago and was really happy with the result!
Hi quality and expert workmanship!
I am attaching a photo so you can see the result. Please feel free to use it on your website if you so wish!
Cheers”Elisabete M
“They were able to make a very unique customized cushion for me for a semicircular garden seat which fits okay and looks really good. Their material is tough and waterproof. Their standard foam is quite firm which suits us well. The colour is urban midnight black which is actually a very dark gray rather than a true black but it’s their darkest black. (The loose red back cushions are my own addition)”
Graham Paul
” Ordered these online through the site. I didn’t have any issues. Took a just under 4 weeks to get the cushions but I was expecting that. Not a problem for me. Workmanship is very good. One seam is slightly crooked but you’d never really notice. fabric have a premium texture and feel to it. Very pleased with the purchase. Only complaints – the fabric colour is slightly off from the picture but I didn’t ask for a sample/swatch so my bad. It still looks great. I thought the price is a bit on the high side for a cushion.”
Bob Bennett
“Worth every dollar. Totally thrilled with customer service. I stuffed my order ( wrong measurements ) and they emailed me checking the measurement were correct as they didn’t sound right. Delivery was on time, quality is fantastic. Very high end.”
John Weston
” My bench cushions have just arrived and it is perfect. It was a bit of an odd size – but fits perfectly and the material quality is exactly what I would have expected. Took just over 3 weeks to arrive after ordering ”
Ken Jacobs
“ The quality of the product and customer service are both good . I had an issue with my order and it was resolved quickly – and they went above and beyond by delivering an unexpected “make-good.” Although they don’t have a telephone line, they were prompt with replying to my emails. ”
Julie Charlesworth
“ This is the best looking, best made cushion I’ve had ordered. I’m glad I came across your website! The seams and fabric pattern line up well . I’ve tried other Aussie companies but yours was better value. ”
Marcia Hanna
“Absolutely stunning result. I’m genuinely so impressed with both the process and the final product from The Cushion Company.
From the very beginning, everything was easy. Communication was clear, turnaround was quick, and nothing felt like too much trouble. It’s rare to find that combination of professionalism and genuine care, but they nailed it.
And the cushion itself? Magic. The fit is perfect, the quality is beautiful, and it has completely elevated the space. It looks custom because it is custom, but even then it exceeded expectations.
Could not be happier. Love love love. Highly recommend The Cushion Company.”
Naomi Malouf
“I found the Cushion Company online and was impressed by how responsive and helpful they were right from the start. They sent free colour samples, answered all my questions promptly, and provided a smooth ordering process. My couch arrived ahead of schedule, the measurements were spot-on, the colour is exactly what I wanted, and the quality is excellent. A very positive experience — highly recommended!”
Marian Ekladious
“I was concerned about buying from you guys as you don’t have a track record and many reviews but I was pleased with quality and communication.”
Spencer Crossley
” My Sun lounger cushion took a little longer then I expected but it was worth the wait fabric I picked online was exactly how it looked in real life and the workmanship, beautiful. Would not hesitate ordering from them again. “
Rachel Young
“When I initially ordered my cushions, I did not order the correct size. Rachel emailed me to shortly after order to see if I had ordered the correct size as the measurements were odd. She was very patient while I triple checked prior to them making the cushions.”
Angela Paterson
“ At the beginning I was a little scared of buying rather expensive custom cushions online, but then i started chatting to Reina and I asked her all the questions referring the company and how it worked. Reina was wonderful, I was in a hurry so didn’t take up the offer of the free fabric samples and she gave me here take of the colours on offer. ”
Henrietta Nauer